Field service management
Remember the epic scene in the movie ‘Scarface’ where Tony Montana takes out his machine gun and says, “SAY HELLO TO MY LITTLE FRIEND” ?
Well, if you are to manage large projects with a lot of field work then FIXSYS is your ‘Little Friend’. What is fixsys? Fixsys is a field service calls and visits management system.
Why do I need it? I am already managing it in a pretty decent manner. one might say.
But in this technologically emerging world what matters the most is time and productivity. Having a large number of on field workshop and keeping an eye on their activity might not have been possible ten years ago, but now nothing is impossible. Fixsys is one of the finest field service management systems that one could get in the market these days. It helps you manage your staff in a better way as it lets you keep track of any problem and notifies you as soon as a problem arises and not only that, it also gives you the location of available employees nearby whom you can forward the details of your client who’s supposedly facing the problem.
It even helps you form a database where you can store and explore all the data regarding works completed and works pending. So instead of jolting down every single thing and making a million phone calls, fixsys helps you save time and keeps you away from the hassle. Technically speaking, fixsys entails scheduling service orders, dispatching agents, and tracking locations and job status, generating reports and invoicing, sending estimates, managing contracts, and reminders for visits and much more.
In short, it’s time for you to stop running around. Sit back, relax and have a sip of your refreshing coffee, fixsys will do the running around for you.
Following are some of the silent features
For Business Owners and Managers
Manage customer records
Manage engineer leaves
Route optimization, Auto Allocation , ETA including delays and travel time
Team level management and permissions
Manage contracts with reminders
Generate Estimates and Invoices
intuitively know when you are busy and when free , distribute work evenly , ensure on timely services
Check performance of teams & engineers
Track engineers live and all travel histories
Job Inspection modules, Take pictures and client signatures
Call Center Support
Inquiry optimized search functions
Daily jobs with complete job information, history and status tree
configurable outcome and stringent processes
Ease of use
Very easy to use app and light weight to run on low end devices
Internet not needed to work all the time
Take client signatures and pictures as proof
Generate estimates on site for Billing
Send client notification about engineers arrival and ETA
Raise complains for repairs with picture directly from app.
Manage multiple contract.
Single clients can be served with multiple contracts for different locations
Check on jobs and status.
Push notification about job status changes.